The Implementation Plan outlines the strategic steps BB Smart Living will take to launch and grow its smart home installation services, considering market trends, competition, and regulatory requirements.
| Phase | Task | Detailed Duties | Owner | Start Date | Completion Target Date | Status | Notes |
| Planning | Finalize business model | Define services, pricing, target market, and competitive positioning | Founder | October 10,2025 | October 30,2025 | Not Started | Include smart home trends and local demand |
| Planning | Secure funding | Apply for loans, grants, or use personal investment | Founder/ Owner | October 30,2025 | November 20,2025 | Not Started | Prepare financial projections |
| Setup | Lease facility | Find and lease office/warehouse space | Business Manager | November 20,2025 | December 12,2025 | Not Started | Ensure space for inventory and technician prep |
| Setup | Purchase equipment | Buy smart devices, tools, software subscriptions | Tech Lead | December 12,2025 | January 10,2026 | Not Started | Include CRM, accounting, and scheduling tools |
| Setup | Hire staff | Recruit technicians, customer service reps, and supervisor | Owner | January 10,2026 | January 31,2026 | Not Started | Use job boards and local networks |
| Setup | Develop SOPs | Create standard operating procedures for installation and customer service | Owner | January 31,2026 | February 20,2026 | Not Started | Ensure consistency and quality |
| Launch | Website & booking system | Launch website with booking functionality | Marketing Lead | February 20,2026 | March 10,2026 | Not Started | Include service descriptions and contact info |
| Launch | Marketing campaign | Start social media, local outreach, and referral programs | Owner | March 10,2026 | March 21,2026 | Not Started | Focus on brand awareness and lead generation |
| Launch | Service rollout | Begin offering consultations and installations | Owner | March 21,2026 | April 11,2026 | Not Started | Track first 50 installations |
| Growth | Customer feedback loop | Collect reviews, conduct surveys, and improve services | CRM Specialist | April 11,2026 | April 30,2026 | Not Started | Use feedback to refine offerings |
| Growth | Partnership development | Build long-term relationships with realtors and builders | Business Manager | Ongoing | Ongoing | Not Started | Offer co-branded promotions |
| Growth | Performance tracking | Monitor KPIs like customer satisfaction, job completion time, and revenue | CRM Specialist | Monthly | Monthly | Not Started | Use dashboards and reports |